Your privacy is important to us at WillowBreeze Appliance Repair. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or contact us through our service request form. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect personal information from you when you contact us through the service request form or by phone. This information may include your name, phone number, email address, and service-related details. Additionally, we may collect non-personal browsing data via cookies or web beacons to enhance your website experience.

How We Use Your Information

Your personal information is used for service-related purposes, such as scheduling repairs and contacting you with relevant communications. Non-personal data is used to improve our website and services. By submitting your information, you consent to these uses.

Information Sharing

We may share your information with our trusted partners to facilitate operational and service needs. These partners are obligated to respect your privacy and handle your information in compliance with applicable laws. We do not sell or rent your personal information to third parties for marketing purposes.

Communication Consent

By using our website and submitting a service request form, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes.

Dispute Resolution

Users agree to waive their right to sue or initiate any legal action beyond direct negotiation for disputes related to the website or services. The maximum compensation for any claims related to the website or services is limited to $100. Each party agrees to bear their own legal fees and expenses in the event of a dispute.

Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Opt-Out

If you wish to opt-out of receiving communications from us or our partners, please contact us at (310) 742-5226. We will process your request promptly, but please note that you may still receive service-related communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at (310) 742-5226.